Luxury Hotel Cleaning Services for Miami Riviera Suites
Client: Miami Riviera Suites
Project Image
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Square Footage
2,500 sq ft
Project Duration
Ongoing since 2023
Completed
July 2021
We designed and executed a custom cleaning schedule for this resort property, balancing guest-facing presentation with behind-the-scenes maintenance across 200+ rooms and common areas.
The Challenge
The property's oceanfront location introduced unique challenges including salt air corrosion, sand accumulation, and high humidity affecting mold and mildew growth.
Our Solution
We created a zone-based cleaning system with dedicated teams for guest rooms, public areas, and back-of-house operations. By pre-staging cleaning supplies and using optimized route planning, we reduced room turnover time by 25% while improving quality scores.
Results & Impact
Guest satisfaction scores for cleanliness improved from 4.1 to 4.8 out of 5
Room turnover time reduced by 25% with improved cleaning efficiency
Online review ratings increased by 0.7 stars on TripAdvisor
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