Customer-Facing Deep Cleaning for Design District Collective
Client: Design District Collective
Project Image
/images/portfolio/customer-facing-deep-cleaning-for-design-district-collective-1.jpg
Square Footage
75,000 sq ft
Project Duration
3 months
Completed
March 2022
We provided daily cleaning and maintenance services for this retail space, including floor care, window cleaning, restroom upkeep, and seasonal deep cleaning during peak shopping periods.
The Challenge
Seasonal peaks during holidays and tourist seasons demanded scalable staffing solutions while maintaining consistent cleaning quality year-round.
Our Solution
We built a scalable staffing model with a pre-trained pool of on-call cleaning professionals. During peak seasons, we activated additional teams and extended hours to maintain quality while managing costs through flexible labor allocation.
Results & Impact
Successfully managed 3x staffing during holiday peak with zero quality issues
Seasonal cleaning program reduced post-holiday deep cleaning time by 40%
Overall center cleanliness rating improved by 1.5 points on shopper surveys
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