Privacy Policy

We collect information you choose to provide when you request a quote, schedule a walkthrough, send a message, call us, or subscribe to updates. That may include your name, company name, email address, phone number, property address, service details, preferred schedule, and any notes you submit about the space.

We may also collect technical information related to website usage, such as browser type, device information, referral pages, pages viewed, approximate location data inferred from IP address, and interactions with forms or calls to action. This information helps us maintain site performance, understand demand, and improve conversion paths.

We use information to respond to quote requests, provide proposals, schedule service, support customer accounts, send operational updates, process billing, and improve service quality. If you contact us about an existing job, we may use the information connected to your account history to resolve that request.

We may also use limited data to measure marketing performance, understand which service pages are most helpful, and improve how customers navigate the site. We do not sell personal information as part of our ordinary business operations.

• Respond to estimate and contact requests
• Coordinate walkthroughs, recurring service, and follow-up support
• Send invoices, proposals, reminders, or account notices
• Improve website performance and service content

We may share information with trusted service providers who help us operate the business, such as website hosts, analytics providers, payment processors, CRM tools, scheduling platforms, or email delivery services. Those providers are expected to use the data only for business functions performed on our behalf.

We may also disclose information if required by law, to protect our legal rights, to investigate fraud or misuse, or as part of a business transition such as a merger, financing event, or asset sale. We do not share customer information with unrelated third parties for independent resale marketing.

If you submit a quote form or otherwise inquire about services, we may contact you by phone, email, or text about your request. Those communications are treated as part of servicing your inquiry or active account.

If we send optional promotional updates, you can opt out by following the instructions included in the message or by contacting us directly. Opting out of marketing will not stop essential messages about appointments, billing, or active service.

Our website may use cookies, scripts, tags, pixels, or similar tools to keep the site functioning, remember preferences, understand page usage, and measure marketing performance. Some of these technologies are essential for the site to operate, while others support analytics or campaign reporting.

You can review more detail in our Cookie Policy and manage many tracking settings through your browser controls. Blocking some technologies may affect site functionality or reduce the accuracy of saved preferences.

We keep information for as long as reasonably necessary to respond to inquiries, maintain service records, support billing, comply with legal obligations, resolve disputes, and document business operations. Retention periods vary depending on the type of request and whether a customer relationship was formed.

When data is no longer needed for those purposes, we aim to delete it, anonymize it, or store it in a form that is no longer actively used except for legal or archival reasons.

We use administrative, technical, and operational measures designed to protect information against unauthorized access, misuse, or disclosure. No website or online system can guarantee absolute security, but we work to limit access to data and use providers that support modern security standards.

If you believe your information was submitted in error or you suspect unauthorized activity connected to your account, contact us promptly so we can review the situation.

You may contact us to request access to, correction of, or deletion of certain information we hold about you, subject to applicable legal and operational limits. We may need to verify identity before processing some requests.

Residents in certain jurisdictions may have additional privacy rights under state law. If you submit a rights request, we will review it in good faith and respond consistent with applicable requirements and available records.

This website and our services are intended for adults and business representatives. We do not knowingly collect personal information from children under 13 through this site.

Please do not submit health information, government identification numbers, payment card details in open text fields, or other sensitive personal data unless specifically requested through a secure business process.

Questions about this Privacy Policy, a data request, or a concern about how information was handled can be directed to All Cleaning Miami through our contact page, by email, or by phone. We review privacy questions as part of normal customer support and business operations.