Hospitality & HotelsOffice CleaningDoral

Guest Experience Cleaning Program at Palm Gardens Inn

Client: Palm Gardens Inn

Project Image

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Square Footage

45,000 sq ft

Project Duration

Ongoing since 2020

Completed

April 2024

We designed and executed a custom cleaning schedule for this resort property, balancing guest-facing presentation with behind-the-scenes maintenance across 200+ rooms and common areas.

The Challenge

Maintaining a five-star guest experience required cleaning services that were thorough yet unobtrusive, with extremely tight turnaround times between guest checkouts and check-ins.

Our Solution

We partnered with the hotel's sustainability team to transition to Green Seal certified products, implemented microfiber technology to reduce water and chemical usage, and introduced concentrated cleaning solutions that reduced packaging waste by 40%.

Results & Impact

Staff training program achieved 100% certification within 60 days

Cleaning costs reduced by 18% while maintaining quality standards

Won 'Best Hotel Housekeeping' award from state hospitality association

Their eco-friendly approach aligned perfectly with our sustainability goals while maintaining the premium presentation our guests expect. Outstanding partnership.
R

Robert Chen

Director of Operations, Coral Reef Resort & Spa

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